Before measurement
During measurement
After measurement
How-to guides
- How to change the account email?
- How to change the mobile application language?
- How to order more electrodes for Firstbeat Life
- How to reduce skin irritation caused by the electrodes?
- How do I change my password to Firstbeat Life service?
- What to do when switching phones
Questions and answers
- Can I wear the Firstbeat Life measurement device in the shower or when swimming?
- What to do with the measurement device when the license expires
- Why is there a difference in step calculation between Firsbeat Life measurement and consumer devices?
- Conditions and other situations affecting the measurement
- How does Firstbeat Life determine maximum heart rate?
- How does the method differentiate between stress, recovery, and physical activity?
Troubleshooting
- What to do if the license code is not accepted or not working
- How to keep the electrodes attached during heavy exercise, sweating or sleeping?
- How to solve pairing problems with BG3 device
- What to do if data synchronisation fails
- What to do if you cannot order a measurement device
- What to do if starting a new measurement fails