This article will instruct how to remove license from an end-user and how to remove end-user from the Firstbeat Life. Click below to move to correct instructions
Measurement license can be removed from the end-user and after the removal user cannot start a new measurement from the Firstbeat Life mobile app. Removed licenses will be returned to company's product pool. You can remove single license from one user at a time.
Start removal by pressing the arrow button. You'll see user's account information and granted licenses.
Click the three dots from the license row to open options where you choose Remove to remove the license.
After pressing Remove, the system confirms that you want to remove the license. Then click Remove again and the license will be removed from the user.
Admin user can also remove end-user's account information from the Firstbeat Life Admin with Manager role. When the user is removed from the Firstbeat Life Admin, their license is removed but they can still access to Firstbeat Life mobile application but cannot make measurements.
End-user can be deleted in the Firstbeat Life Admin in two places:
First place is from the end-user's account information's top-right corner's Remove button. You can open end-user's account information by selecting company's group and pressing arrow button from user's row. Then you can see the Remove button as in picture below.
Another option to delete end-user's account from Firstbeat Life Admin is from the group view where all the group's end-users are listed.
You can select one or multiple accounts to be deleted. After selecting the accounts, simply click the Remove button from the bottom panel that appears after selecting users.
System will confirm the user removal in both ways as in picture below: