You can log in to the Firstbeat Life™ Admin with your Internet browser, for example with Google Chrome and Mozilla Firefox. When you've been added to the system you'll get your login details and information about the online course to your email address. In this article you can find guidance how to start using the Firstbeat Life Admin and how to access the online course.
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Once you've signed the frame agreement sent by your Firstbeat key account manager, you'll get two emails from our automatic system email@example.com.
The messages are:
- [Service provider name] | Invitation to Firstbeat Life Admin. This message instructs you how to create a username and set a password for your Firstbeat Life Admin account. If you already have had the Firstbeat Life mobile app in use the title of the email is [Service provider name] | Your account has been granted a Firstbeat Life Admin role.
- Register to Firstbeat Life online training. This message will guide you to register to the course environment. If you've already participated in a Firstbeat online course in the past, you can simply give your email address to add the course to your already existing account.
If you don't see the Firstbeat Life Admin emails in your email's inbox, check also the span and junk mail folders. If the email are not in there either, please contact Firstbeat Support, so we can resend them to you.
Logging in when you haven't used the Firstbeat Life mobile app before
Open the first email and click the https://admin.firstbeatlife.com link to create your user account. First select Sign up.
Enter your account information and click the Sign up button.
Don't close the registration window just yet, as the system will send you a verification email where you can find your verification code. Enter the 6-digit code to verify your email address and the registration is done.
Next you need to login, so select Back to login. Enter your email address and the password you set for yourself.
Due to information security reasons we are using 2-factor authentication with the login. You'll receive an SMS message to your phone with the 6-digit verification code. The sender of this text is Firstbeat and the content is "Your authentication code is....". Enter the authentication code to the requested field and clic the Submit button.
And you're done! The registration is finished. The next time you are logging in to the Firstbeat Life Admin you can simply log in from https://admin.firstbeatlife.com.
Logging in when you've already used the Firstbeat Life mobile app with the same email address
When you've used the Firstbeat Life mobile app with the same email address you don't have to register, as this has done already before. You can open the first email address and go to the login page to https://admin.firstbeatlife.com.
Give your username (i.e. the email address where you received the first email to) and your password. If you've forgotten your password you can reset it by clicking the Forgot password? button from the login site. Follow the onscreen guidance to change the password. Please note that changing the password here changes it also to your Firstbeat Life mobile app.
Due to information security reasons we are using 2-factor authentication with the login. You'll receive an SMS message to your phone with the 6-digit authentication code. The sender of the text is Firstbeat and the content is "Your authentication code is ....". Enter the authentication code to the requested field and click the Submit button.
And that's it!
If you need any further help with this, don't hesitate to contact Firstbeat Support.